IHOLICS+ Progressive Lens Design

Care Program

At IHOLICS, we understand that adapting to progressive lenses can take time. To reduce the burden of adaptation, we provide a 2 month adaptation care period for all progressive lens designs from the order date. For customers wearing progressive lenses for the first time, the IHOLICS+CARE program is available for 60 days from the glasses order date to support a smoother and more confident adaptation process.

If you experience discomfort or difficulty during wear, our professional team at IHOLICS will provide ongoing consultation, adjustments, and care to help improve comfort and visual performance.

Eligibility

This program applies only to customers who have ordered progressive lens designs at IHOLICS within the past two months.

Applicable Lens Designs

This satisfaction guarantee applies to the following lens designs.
• Progressive lenses
• Anti fatigue lenses
• Occupational lenses

Guidelines for More Comfortable Adaptation

Adapting to new lenses varies from person to person. The following guidelines can help make the adaptation process easier.

1. Move your head together with your eyes - Progressive lenses are designed with distance vision in the upper area and near vision in the lower area. Rather than moving only your eyes, turn your head together to align the object you are viewing with the centre of the lens.

2. Avoid lowering your head too much when viewing near objects - When looking at close items such as your phone, a book, or a menu, keep your head upright and move your eyes downward to view through the lower portion of the lens.

3. Take extra care when going down stairs or steps - The lower area of the lens is designed for near vision. When walking downstairs, lower your head slightly to ensure you are viewing the ground through the distance vision area for safety.

4. Wear your glasses for extended periods at the beginning - Consistent wear throughout the day is more helpful than wearing them briefly and removing them often. Wearing your glasses during close work such as reading or phone use can also help speed up adaptation.

5. Adjust your working distance for computer or desk tasks - If your monitor is too high or too close, it may cause discomfort. Position the screen slightly below eye level and view it with a natural downward head posture.

6. Mild dizziness during the initial period is normal - During the first few days, you may notice slight dizziness or visual distortion. This is a normal part of the adaptation process and usually resolves over time. Most customers begin to feel comfortable within two weeks.

Important - [If you feel adaptation is difficult]

Please do not continue wearing the glasses without support. We strongly recommend visiting IHOLICS for adjustment or consultation. Comfort can vary significantly depending on fitting position, lens height, and lens design selection.

When contacting us, please describe your discomfort in as much detail as possible. After reviewing your information, the IHOLICS team will contact you to provide further assistance.

Contact IHOLICS+CARE