IHOLICS operates with transparent and customer focused policies to ensure complete satisfaction.
Exchange - Exchanges are available one time only for frames that are in unused, original condition and suitable for resale. The inspection and processing period may take up to 30 days, and no additional postage fees are required for exchanges initiated within this policy.
Refund - Refunds are available only for frames in unused, original condition. For change of mind returns, approval is subject to inspection and processing may take up to 30 days. Postage costs for returning the item are the responsibility of the customer.